LEGAL AND Policy

 Legal Statements

AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES makes no warranties or representations, express or implied, as to the accuracy or completeness, timeliness or usefulness of any opinions, advice, services or other information contained or referenced in this website. AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES does not assume any risk for your use of this website. Users of this website should be aware that information about health care changes constantly; since this website is only updated periodically, it may not contain the most recent information. AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES reserves the right to update or change information contained in this website at any time.AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES is not responsible for information appearing at hyperlinks. 

AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES supports the protection of the privacy of children in an Internet environment. In that regard, the interactive portions of this website are intended for adults and young adults age 13 and over, and they are not intended for persons under the age of 13. Any child under the age of 13 should not register to use any portion of this website or provide any personally identifiable information. It is not AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES’s desire or intent through this website to collect any personally identifiable information from any person AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES actually knows to be under the age of 13 or to maintain any personally identifiable information collected from and about any person AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES actually knows to be under the age of 13.

In consideration for your use of and access to this website, you agree that in no event will AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES or any other party involved in creating, producing or delivering this website or any site linked to this website, be liable to you in any manner whatsoever for any decision made or action or non-action taken by you in reliance upon the information provided through this website. 

This Privacy Policy outlines how AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES processes Data (as defined below) in the course of conducting its business activities. This Privacy Statement may be amended from time to time to reflect changes.

For the purposes of this privacy statement the following words and expressions shall have the following meaning:

“Personal Data” (together with Sensitive Personal Data referred to as the “Data”) relates to any information that identifies or can lead to identifying an individual (either directly or indirectly). It includes but is not limited to an individual’s name, date of birth, business or personal contact details (telephone/mobile numbers, fax numbers, email IDs, physical and/or mailing address) bank account details, passport and smart card details including copies, photographs, BIOs/Curriculum Vitae, personal/educational/employment/medical history and current details etc.

“Sensitive Personal Data” means any Personal Data that reveals directly or indirectly an individual’s race, ethnicity, political or philosophical views, religious beliefs, union affiliation, sexual orientation or criminal record and any medical data, such as medical reports or certificate of good conduct.

“Processing or Process” includes collecting, recording, organising, classifying into groups, storing, adapting, altering, retrieving, using, disclosing by transmission, dissemination, transference or making available for others or combining, blocking, erasing or destroying any Data.

Processing of Data

Data (both electronic and hard copy) that is collected or received by AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES may be Processed by various departments at AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES, which includes but is not limited to Human Capital, Communications, Technology, Legal, Compliance, Finance etc, depending on the purpose for which such Data has been obtained.

Generally, AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES Processes Data for the following purposes:

- To comply with legal obligations.
- To pursue its legitimate interests
- To pursue its legal claims and defenses.
- If you have given your consent to the Processing of your Data.

AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES Processes Data in relation to the following:

Job Applications

Job vacancies at AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES are generally announced on the Careers Page of our website. In some casesAL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES may engage the services of an external recruitment agency to support our hiring process. In such instances, the selected agency will collect Data on behalf of AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES which in turn will be submitted to AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES’s Human Capital department for further action. All Personal Data pertaining to individuals who apply for job vacancies at AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES, whether through our website Careers Page or through an external recruitment agency, will be Processed by AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES.

For applications submitted through an external recruitment agency, the respective agency’s data collection and retention policy will also need to be considered by the applicant. The Data collected will be used to assess the suitability of the applicant/individual for the job vacancy at hand in the interest of attracting the most apt candidate for the said position(s).

The Personal Data collected may also be shared with AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES’s group of companies with the intention of supporting the recruitment processes at our portfolio companies. Furthermore, as part of the recruitment process, the Data may also be transmitted to relevant local authorities as part of the vetting/screening process. Successful applicants/candidates will be provided with more information on the Processing of their Data by Human Capital as part of their offer and onboarding process.

Please note that by submission of your Personal Data and Sensitive Personal Data and CVs, either through our website Careers Page Application Form or through external agencies administering the recruitment process on our behalf, you are giving AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES your full consent to Process your Personal Data and Sensitive Personal Data by electronic or non-electronic means as may be required for the purposes of processing your job application.

Business Partners, Suppliers and Service Providers (Third Parties)

Personal Data related to our business partners, suppliers and service providers (also collectively referred to as “Third Parties” in this context), as well as related to individuals connected with such Third Parties, such as owners, shareholders, directors, board members, senior management and key personnel, is Processed by AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES as necessary.

Such Data may be Processed for the purpose of furthering AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES’s business interests and objectives, to consider bids and tenders for various goods and services, to conclude and execute agreements with such Third Parties to accomplish the requisite business objectives and/or for the provision of the requisite goods and services, to comply with local regulations and legal requirements, and to communicate with, support and manage the aforementioned agreements and resulting relationships with such Third Parties.

Such Data may be collected from the Third Parties with whom AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES would like to establish business partnerships with and/or solicit goods, services, information or feedback or vice versa through face to face meetings, telephone calls, bidding processes, events, email exchanges, surveys, questionnaires, either directly or through external agencies authorised to obtain such Data on behalf of AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES. In addition, Data from potential Third Parties seeking business opportunities from AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES will also be collected via our website Contact Us form.

From time to time,AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES may also screen and conduct due diligence of existing and potential Third Parties, as well as of individuals related to existing and potential Third Parties, to determine capabilities, to evaluate the outcome and success of the business relationship, and to assess the timeliness and quality of the required goods, services, information and feedback.

Such screening and due diligence may be conducted by AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES or by external agencies specialising in the provision of such services. The Data collected for the purpose of such screening and due diligence will depend on the type of Third Parties and the potential risks involved, but will generally include name, business role, contact information, listings in sanctions or restricted lists, political exposure, as well as information related to corruption, crime, regulatory fines and penalties. In addition to being Processed at AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES, all such Data collected may also be transmitted to our group of companies, local authorities and external agencies as required, as part of achieving the aforementioned purposes. All such Data collected will be archived at AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES for record purposes.

Online Engagements & Outreach Efforts

In order to support our online engagement and outreach efforts, we use images of our staff members as well as that of colleagues from our group of companies. Such images are typically used to furnish our website, annual reports, social media platforms such as Twitter, Facebook, Instagram, YouTube and LinkedIn, campaigns and as supplementary footage to any corporate video or interview productions. All such images, which may or may not be supported by the names, designations and organisation information of the featured individuals, are obtained upon receipt of a signed consent form from the individual(s) concerned (“Consent Form”).

In order to support the development of creative content to support the above-mentioned usages, the services of external service providers such as design companies, photographers, videographers etc may be sought. In such cases, images and relevant supporting Personal Data in their original form may be supplied to the service providers concerned to facilitate provision of the requisite services or new images/footage of the participating individuals may be obtained via photography/videography services. Such exchange of Personal Data with external service providers is governed by a signed agreement that outlines conditions of confidentiality and security.

All such images and related Personal Data will be Processed by AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES as applicable in order to meet its online engagement and outreach requirements. By signing the Consent Form, participating individuals give AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES their full consent to the Processing of their Personal Data for the above-mentioned purposes.

Website Cookies

Cookies are files containing small amounts of information which are downloaded to the device you use when you visit our website, AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES. These files enable us to recognise our website visitors’ web browser and know from which country, region and city they are visiting our site, but does not give us any directly identifiable information about the visitors, such as their names, address etc.

We collect information about which browser our website visitors use and their internet speed. Furthermore, the cookies also enable us to analyse the number of unique visitors we have and whether our website has previously been visited by the same device/browser. This information is used in order to develop and improve our website by detecting which pages generate the most traffic and whether our pages are working properly or not.

In order to view or delete the cookies that have been stored on your device, please see the settings in your web browser. Your web browser normally stores cookies in a specific folder on your hard disk as well, where you can examine the contents in more detail. Please bear in mind that disabling cookies may prevent our website from working properly.

Website Contact Us Form

Potential Third Parties, job seekers and any other third party may contact us by submitting a request via our website Contact Us form. Depending on the subject chosen, the request is directed to the concerned department for review and further action as applicable. The Personal Data and Sensitive Personal Data that is submitted to us via the Contact Us form will be Processed as required for any of the aforementioned purposes.

Please note that by submission of your Personal Data and Sensitive Personal Data through the Contact Us form, you are giving AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES full consent to Process your Personal Data and Sensitive Personal Data as necessary to process your request or address your enquiry.

Contacts Database

We endeavour to develop and maintain a comprehensive database of contact information related to our portfolio companies, Third Parties, job seekers/applicants and media partners. The database typically comprises individual names, designations, name of the organisation, telephone, mobile and fax numbers, email IDs, physical and mailing address, CVs, website URLs, social media accounts, location maps etc.

The purpose of developing and maintaining such a database is to enable us to reach out and communicate with the parties concerned in a timely manner with the ultimate aim of conducting our business in an efficient and effective manner.

The database is regularly reviewed and updated to ensure accuracy. The Personal Data to populate and update the database may be collected by AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES via telephone calls, emails exchanges, receipt or dispatch of letters, online research or during registrations at meetings and events. In addition, relevant Personal Data that is received via our website Contact Us form may also be used to supplement the database. Furthermore, Data is also collected from individuals visiting our offices in order to notify the concerned departments or staff member(s) of the arrival of the said individual as well as to inform our building management team, reception and parking area personnel as applicable for logistical and security purposes.

The database will be accessible to all departments and staff members at AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES for internal business purposes and to enable staff members to perform their respective official duties. The database or parts of it may also be shared with AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES’s group of companies to assist them in contacting certain companies or individuals as part of conducting their respective businesses, and with local authorities as applicable as part of any legal or investigative inquiries.

Please note that by providing us with your Personal Data, you give AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES full consent to Process your Data as required for the above-mentioned purposes.

Surveillance

Visitors to AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES building, which includes our staff members, interns, consultants, service providers, existing and/or potential business partners, media, general guests etc, should be aware that CCTV cameras are installed by the AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES building management at various locations within the building in line with local security regulations. The footage that is filmed will be processed for security purposes only and will be transmitted to relevant local authorities in the event of any security related concerns or incidents.

Transmission of Personal Data

Access to Personal Data is primarily limited to AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES’s management and personnel who have appropriate authorisation and a clear business need for the information. AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES will only share Personal Data on a need to know basis with its group of companies, authorised suppliers, service providers, external agencies and professional advisors, and otherwise as set out above and where it is necessary for compliance with legal obligations, such as to local authorities (including law enforcement and government or regulatory authorities).

We use external service providers (local and international) to provide different types of services on our behalf, such as to operate our recruitment system, IT systems, to host our website and to perform background and due diligence checks. In such circumstances we ensure that the security and confidentiality of the Processed Data is provided.

Security of Personal Data

We process Personal Data securely and maintain appropriate technical, physical and organisational measures to protect the Data against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access. Should a Personal Data breach occur that is likely to result in a high risk to the rights and freedoms of the individuals affected, we will communicate this without undue delay and take necessary action to mitigate those risks.

Retention and Deletion of Personal Data

Personal Data will only be retained by us for as long as it is necessary to fulfill the purposes it has been collected for and for the purposes of satisfying any legal, archiving, accounting or reporting requirements. We determine the retention period for the different types of Personal Data based on the amount, nature and sensitivity of the Data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we Process Personal Data, limitation periods for claims and applicable legal requirements.

Your Rights

If we have Processed your Personal Data, you are entitled to certain rights. The rights you have are pursuant to the circumstances and applicable law, but they typically include:

• The right to be informed upon request of what Personal Data, if any, we Process about you, and to receive a copy of that Data.
• The right to request to have incomplete or incorrect Personal Data rectified or deleted
• The right to withdraw your consent to the Processing of your Personal Data
• The right to request that some or all of the Processing of your Personal Data is restricted or object to the processing of your Personal Data.

Please note that your right to object to the Processing of your Personal Data is not applicable in the following circumstances:

• If you have given your consent to the Processing of your Personal Data;
• If the Processing of your Personal Data is required for the performance of contractual obligation where you are a party to it;
• If the Processing of your Personal Data was at your request;
• If the Processing of your Personal Data is required for the performance of a legal obligation or order issued by the Court or Public Prosecution; or
• If the Processing of your Personal Data is necessary to protect your vital interest.

If you need further information or wish to exercise your rights, or if you wish to make a complaint regarding our handling of your Personal Data, please contact AL-DEWAN ROYAL HOLDING GROUP ; GLOBAL GROUP OF COMPANIES ; NOVA GROUP OF COMPANIES’s Legal Department.